Terms of Service

These terms govern your use of Deckup. The short version: we agree to run the API and keep your data safe; you agree to pay the bill, not abuse the service, and own the content you put in. Either of us can end the deal with reasonable notice.

1. Agreement

These Terms of Service (the "Terms") form a binding agreement between [Deckup, Inc.], a [Delaware] corporation ("Deckup," "we," "us"), and the entity or person agreeing to them ("Customer," "you"). By creating an account, generating an API key, or making a request to the Deckup API, you accept these Terms. If you are agreeing on behalf of an organisation, you represent that you have authority to bind it.

2. The service

Deckup is a hosted API that converts PowerPoint (.pptx) files into SVG and accompanying metadata. The service is described in the documentation and may evolve over time. We will not remove materially-relied-on features without at least [180 days] notice. New endpoints, output formats, and SDKs may launch in beta from time to time and are governed by separate beta terms posted at the relevant endpoint.

Service levels

Starter and Pro tiers are offered on a commercially-reasonable best-effort basis. The Scale tier carries a [99.9%] monthly uptime commitment with service credits as the sole remedy, defined in your Order Form or in the SLA addendum.

3. Accounts & API keys

You are responsible for the activity that occurs under your account and API keys. Keep secrets secret: API keys are full credentials, so treat them as you would a password. Rotate them when an employee with access leaves. Notify us promptly at security@deckup.io if you suspect a key has been compromised. We are not liable for losses arising from a compromise caused by inadequate handling on your side.

4. Acceptable use

You agree not to use Deckup to:

• Process content that is illegal under [U.S. federal law] or the law of the jurisdiction in which you operate — including child sexual abuse material, content used to perpetrate fraud, or content intended to harass an identifiable individual.
• Reverse engineer, decompile, or attempt to extract the source code of the service, except to the extent we cannot prohibit such activity by law.
• Resell the API, white-label it as your own conversion service, or expose unauthenticated API access to your end users.
• Probe, scan, or test the vulnerability of the service except under a written authorisation. (See our security contact if you want to coordinate research.)
• Send traffic that exceeds your rate limits as a means of denial-of-service against our infrastructure or other customers.
• Use the service to train machine-learning models that compete with Deckup.

We may suspend or limit access without notice if we reasonably believe your usage poses an imminent risk to the service or other customers, and will work in good faith to restore service as soon as the risk is addressed.

5. Customer content

You retain all rights to the files you submit (the "Customer Content") and the SVG and JSON outputs Deckup produces from them. You grant Deckup a limited, worldwide, non-exclusive licence to host, process, transmit, and reproduce Customer Content solely for the purpose of operating the service, providing support to you, and complying with law. This licence ends when the content is deleted from our systems.

You represent that you have the right to submit the Customer Content and that doing so does not infringe the rights of any third party. You are responsible for obtaining any necessary consents from the original authors of the decks you submit.

6. Fees & payment

Subscription fees are billed monthly or annually in advance based on the tier you selected. Overage charges (conversions, storage, file size) are billed monthly in arrears at the rates listed on the pricing page at the time the usage was incurred. Fees are due within [14] days of invoice. Late amounts accrue interest at the lesser of [1.5%] per month and the maximum permitted by law.

All fees are exclusive of taxes; you are responsible for sales, use, VAT, GST, and similar taxes (excluding taxes on our income). Fees are non-refundable except as expressly stated in these Terms or required by law.

7. Free tier

We offer a free tier of [25] live-mode conversions per calendar month plus unlimited test-mode usage. We may change the size or shape of the free tier at any time with [30 days] notice. The free tier is offered as-is and is not subject to the SLA.

8. Price changes

We commit to honour your current tier's per-unit pricing for as long as you remain a paying customer in good standing. We may change pricing for new signups at any time. For existing customers, any rate change requires at least [90 days] advance written notice, and you may downgrade or terminate without penalty before the new rate takes effect.

9. Termination

Either party may terminate the agreement for convenience with [30 days] written notice. We may terminate immediately for cause — non-payment, a material breach of these Terms, or a violation of Section 4 (Acceptable Use) — after providing a reasonable opportunity to cure where the breach is curable.

On termination, your access to the API ends, and we delete your Customer Content within [30 days] except as required for legal retention. You may export your account data at any time before termination via the dashboard.

10. Warranties & disclaimers

We warrant that the service will be provided in a workmanlike manner and that our processing of Customer Content will comply with the Privacy Policy. Except as expressly stated, the service is provided "as is" and "as available," and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. No information you obtain from Deckup or its employees, whether oral or written, creates any warranty not expressly stated here.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or related to this agreement, even if advised of the possibility of such damages. Each party's total cumulative liability for all claims arising out of or related to this agreement will not exceed the fees you paid or owed to Deckup in the [twelve (12) months] immediately preceding the event giving rise to the claim. The limitations in this section do not apply to your payment obligations or to liability arising from a party's fraud, gross negligence, or wilful misconduct.

12. Indemnification

You will defend, indemnify, and hold harmless Deckup from any third-party claim arising out of (a) your Customer Content, (b) your violation of Section 4 (Acceptable Use), or (c) your violation of applicable law. We will defend, indemnify, and hold you harmless from any third-party claim that the service, as provided by us and used in accordance with these Terms, infringes a valid intellectual property right of the claimant. Each party's indemnification obligation is conditioned on the indemnified party providing prompt written notice, reasonable cooperation, and sole control of the defence.

13. Governing law & disputes

These Terms are governed by the laws of the State of [Delaware], excluding its conflict-of-laws rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in [New Castle County, Delaware] for any dispute not subject to arbitration. If your jurisdiction requires consumer protections that override this clause, the mandatory provisions of your local law apply.

14. Changes to these terms

We may update these Terms from time to time. For material changes, we will email account owners at least [30 days] in advance and post a changelog entry. Continued use of the service after the effective date constitutes acceptance. If you do not agree, you may terminate before the changes take effect.

15. Contact

Questions about these Terms can go to:

• Email: legal@deckup.io
• General support: support@deckup.io
• Postal: [Deckup Inc., Street, City, State, ZIP, Country]